Transform Customer
Relationships with Intelligent
Salesforce Experiences
ECS helps enterprises unlock the full power of Salesforce to build smarter, connected, and personalized customer journeys. Our Salesforce practice spans CRM, Marketing, Service, CPQ, and Community Clouds – all integrated seamlessly into your ERP and enterprise ecosystem.
Key Offerings
Comprehensive Salesforce solutions to transform your customer experience and drive business growth
Sales Cloud
Streamline lead-to-cash with sales automation and forecasting
Opportunity and pipeline visibility with AI-driven insights
Integration with ERP and analytics for unified business reporting
Service Cloud
Centralized customer service with omnichannel engagement
Knowledge base, self-service portals, and case management
AI-powered chatbots and intelligent ticket routing
Marketing Cloud & Pardot
Multi-channel campaign automation and lead nurturing
Journey Builder for personalized customer experiences
Real-time analytics for engagement and conversion optimization
CPQ Cloud
Simplify pricing and quoting for complex products and services
Integrated approval workflows and guided selling
Quote-to-cash automation integrated with ERP systems
Communities & Experience Cloud
Build digital portals for partners, customers, and employees
Branded self-service experiences and secure collaboration
Salesforce Integrations
MuleSoft | Heroku | APIs
System integration and API management across ERP, HR, and finance
Data synchronization between Oracle, Microsoft, and Salesforce platforms
Why Choose ECS for Salesforce?
Trusted expertise to maximize your Salesforce investment with seamless integration and continuous support.
Certified Salesforce Partner
Certified Salesforce implementation partner with multi-cloud experience across Sales, Service, Marketing, and CPQ.
Enterprise Integration Expertise
Expertise integrating Salesforce with Oracle and Microsoft ecosystems for seamless data flow.
Industry-Specific Accelerators
Industry-specific accelerators for faster deployment and time-to-value across verticals.
Continuous Optimization
Continuous optimization and managed support options to keep your Salesforce investment performing.
Reimagine Your Customer Experience
with Salesforce
Connect with ECS experts to unlock the full potential of Salesforce and transform how you engage with customers.
