Salesforce Solutions & Services | Sales Cloud, Service Cloud, Marketing Cloud

Salesforce Solutions and Services

Unlock the Power of Salesforce
for Your Business

At ECS, we bring unparalleled expertise in Salesforce to help businesses revolutionize their customer relationship management (CRM) processes. Whether you’re a growing startup or a global enterprise, our Salesforce solutions empower you to build deeper customer connections, streamline operations, and drive revenue growth.

Let’s Work Together

Driving Customer Success with Salesforce

Let’s Work Together

Driving Customer Success with Salesforce

Our Salesforce Expertise

Salesforce CRM Solutions

Transform your business with Salesforce’s industry-leading CRM capabilities. Our expertise includes:

Sales Cloud
Drive sales productivity and close deals faster with tools for lead management, opportunity tracking, and sales forecasting.
Marketing Cloud
Deliver personalized, data-driven marketing campaigns across email, social media, and digital advertising channels.
Service Cloud
Enhance customer satisfaction with omni-channel support, case management, and self-service portals.
CPQ (Configure, Price, Quote) Cloud
Simplify complex sales processes by automating product configurations, pricing, and quote generation.
Communities
Build branded customer and partner communities to improve engagement and collaboration.
Lightning Experience
Boost user productivity with a modern, intuitive interface, Lightning Components, and enhanced workflows.
Einstein
Harness the power of AI to predict outcomes, automate routine tasks, and uncover valuable insights for smarter decision-making.
Salesforce Velocity
Accelerate industry-specific CRM implementation with pre-built solutions tailored to verticals such as communications, financial services, and healthcare.
Custom Applications
Extend Salesforce’s functionality with tailored applications that address your unique business needs.
Pardot
Empower B2B marketers with tools for lead nurturing, email automation, and campaign management.
Non-Profit Cloud
Simplify fundraising, donor management, and program delivery for non-profit organizations with purpose-built Salesforce solutions.

Salesforce Development and Customization

Leverage our technical expertise to customize and extend Salesforce for your business:

APEX Development & APEX Triggers
Automate business processes and enforce custom workflows using Salesforce’s powerful programming language.
Flows & Platform Events
Create dynamic, automated processes to handle real-time business events and complex workflows.
Lightning Components and LWC (Lightning Web Components)
Develop fast, reusable, and customizable UI components for your Salesforce applications.
Visualforce
Design and develop custom user interfaces tailored to your business requirements.

Salesforce Integration Services

Ensure seamless connectivity and data flow across your systems:

APIs (REST and SOAP) Integrate Salesforce with third-party applications for real-time data synchronization.
Heroku Build scalable and customer-facing applications that integrate seamlessly with Salesforce data.
MuleSoft Integration Leverage MuleSoft’s capabilities to connect Salesforce with on-premises and cloud-based systems.
AppExchange Development Create and publish custom Salesforce apps to AppExchange, tailored to meet industry-specific needs.

Salesforce Data Management and Administration

Maximize the value of your Salesforce data:

Data Migration and Cleansing
Ensure seamless migration from legacy systems with accurate and secure data transfer.
Data Governance
Establish rules for maintaining data accuracy, consistency, and compliance.
Salesforce Administration
Benefit from proactive system monitoring, user management, and continuous updates.