Salesforce Solutions and Services
Unlock the Power of Salesforce
for Your Business
At ECS, we bring unparalleled expertise in Salesforce to help businesses revolutionize their customer relationship management (CRM) processes. Whether you’re a growing startup or a global enterprise, our Salesforce solutions empower you to build deeper customer connections, streamline operations, and drive revenue growth.
Our Salesforce Expertise
Salesforce CRM Solutions
Transform your business with Salesforce’s industry-leading CRM capabilities. Our expertise includes:
- Sales Cloud
Drive sales productivity and close deals faster with tools for lead management, opportunity tracking, and sales forecasting. - Marketing Cloud
Deliver personalized, data-driven marketing campaigns across email, social media, and digital advertising channels. - Service Cloud
Enhance customer satisfaction with omni-channel support, case management, and self-service portals. - CPQ (Configure, Price, Quote) Cloud
Simplify complex sales processes by automating product configurations, pricing, and quote generation. - Communities
Build branded customer and partner communities to improve engagement and collaboration. - Lightning Experience
Boost user productivity with a modern, intuitive interface, Lightning Components, and enhanced workflows. - Einstein
Harness the power of AI to predict outcomes, automate routine tasks, and uncover valuable insights for smarter decision-making. - Salesforce Velocity
Accelerate industry-specific CRM implementation with pre-built solutions tailored to verticals such as communications, financial services, and healthcare. - Custom Applications
Extend Salesforce’s functionality with tailored applications that address your unique business needs. - Pardot
Empower B2B marketers with tools for lead nurturing, email automation, and campaign management. - Non-Profit Cloud
Simplify fundraising, donor management, and program delivery for non-profit organizations with purpose-built Salesforce solutions.
Salesforce Development and Customization
Leverage our technical expertise to customize and extend Salesforce for your business:
- APEX Development & APEX Triggers
Automate business processes and enforce custom workflows using Salesforce’s powerful programming language. - Flows & Platform Events
Create dynamic, automated processes to handle real-time business events and complex workflows. - Lightning Components and LWC (Lightning Web Components)
Develop fast, reusable, and customizable UI components for your Salesforce applications. - Visualforce
Design and develop custom user interfaces tailored to your business requirements.
Salesforce Integration Services
- APIs (REST and SOAP) Integrate Salesforce with third-party applications for real-time data synchronization.
- Heroku Build scalable and customer-facing applications that integrate seamlessly with Salesforce data.
- MuleSoft Integration Leverage MuleSoft’s capabilities to connect Salesforce with on-premises and cloud-based systems.
- AppExchange Development Create and publish custom Salesforce apps to AppExchange, tailored to meet industry-specific needs.
Salesforce Data Management and Administration
Maximize the value of your Salesforce data:
- Data Migration and Cleansing
Ensure seamless migration from legacy systems with accurate and secure data transfer. - Data Governance
Establish rules for maintaining data accuracy, consistency, and compliance. - Salesforce Administration
Benefit from proactive system monitoring, user management, and continuous updates.
Why Choose ECS for Salesforce Solutions?
Our team includes Microsoft-certified professionals with a proven track record.
From planning to post-implementation support, we deliver comprehensive Microsoft solutions.
Tailored Microsoft implementations designed to align with your business goals.
Expertise in integrating Microsoft solutions with other enterprise applications.
Reliable support to ensure uninterrupted business operations.
Whether you prefer an on-site, remote, or hybrid engagement, our delivery models adapt to meet your operational needs.
We offer strategic guidance to help you align Salesforce technologies with your long-term business objectives.